Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website www.terrasdosserpapinto.pt (or any other associated domain), in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller of your personal information is:

Terras do Serpa Pinto
Cinfães, Portugal
Email: geral@terrasdoserpapinto.pt
Phone: +351 933 562 021

2. Data We Collect

We collect only the data that is strictly necessary and for legitimate purposes. The data may include:

• Data provided by you: name, email, phone number, and other information you provide through contact forms, information requests, or newsletter subscriptions.
• Browsing data: IP address, browser type, pages visited, time spent on the site, cookies, and other analytical information, through tools such as Google Analytics.

3. Purpose of Collection

The collected data is used to:

• Respond to contact or information requests.
• Send communications related to our wines, events, or news (if you have given your consent).
• Improve the browsing experience on the website.
• Comply with legal and regulatory obligations.

4. Legal Basis

The collection and processing of your data is based on:

• Your consent (e.g., newsletter subscription).
• The execution of a contract or pre-contractual measures (e.g., wine orders).
• Compliance with legal obligations.
• The legitimate interest of our brand, provided your rights are not overridden.

5. Data Sharing

We do not sell, trade, or transfer your personal data to third parties, except:

• For hosting services, email marketing, or website management, always with confidentiality guarantees.
• When required by law or public authorities.

6. Data Retention

Your data will be retained only as long as necessary for the purposes for which it was collected, or for the legally required period.

7. Your Rights

As a data subject, you have the right to:

• Access your personal data.
• Rectify or update your data.
• Request the deletion of your data (“right to be forgotten”).
• Object to or restrict processing.
• Withdraw consent at any time (where applicable).
• File a complaint with the CNPD – National Data Protection Commission (www.cnpd.pt).

You can exercise your rights by contacting us via email: geral@terrasdoserpapinto.pt

8. Cookies

We use cookies to improve the website’s functionality and user experience. You can manage or disable cookies in your browser settings. For more information, please consult our Cookie Policy.

9. Security

We adopt appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

10. Changes to this Policy

We may update this Privacy Policy periodically. We recommend that you review it regularly. The date of the latest update will be indicated at the end of the document.

Last update: August 7, 2025